Launch Week 3: Five days of launches

Data Residency

Configure where your data is stored and processed to meet compliance and regulatory requirements.

Included on the Enterprise plan. Book a demo, opens in a new tab. Not included on the Team plan. Not included on the Starter plan. Not included on the Free plan.

By default, all data is stored and processed in the United States of America. You can however login to EU (European Union) for your data to be hosted and processed as you prefer.

Additional data residency options are available on-demand. Contact support@confident-ai.com to ask for the available options.

Confident AI sign-in page with a Data Region dropdown showing US and EU options above Google, SSO, and email login fields
Data Residency can be selected at login/sign up

Available Regions

RegionLocationRequirements
USUnited StatesDefault for all plans
EUEuropean UnionAvailable for all plans
CustomOn-demandContact sales

Configure Data Region

Your API key alone doesn't decide which region your data goes to. If you're on the EU region, you'll need to point both the evals base URL (used by DeepEval and the Confident API) and the tracing endpoint (used by confident-trace and any OpenTelemetry exporter) at the EU hosts:

export CONFIDENT_BASE_URL="https://eu.api.confident-ai.com"
export CONFIDENT_OTEL_ENDPOINT="https://eu.otel.confident-ai.com/v1/traces"

For DeepEval, you can alternatively run the set-confident-region command to switch to the EU region:

deepeval set-confident-region EU

On-Premises Hosting

For organizations that require complete control over their data, Confident AI offers on-premises hosting options. This allows you to host Confident AI within your own infrastructure while maintaining full data sovereignty.

On-Premises Hosting

Learn more about hosting Confident AI on your own infrastructure.

Compliance & Security

All data processed and stored by Confident AI is encrypted at rest and protected by TLS in transit. We maintain SOC II and HIPAA compliance to meet the most stringent data security requirements.

  • SOC II — Available for customers on the Team plan and above
  • HIPAA BAA — Available for customers on the Team plan and above
  • GDPR — Data residency, processing, and handling comply with the General Data Protection Regulation for all customers with data in the EU region
Setting this up for your organization?Set up the controls your team needs before a wider rolloutTalk to us

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