Data Residency
Configure where your data is stored and processed to meet compliance and regulatory requirements.
By default, all data is stored and processed in the United States of America. You can however login to EU (European Union) for your data to be hosted and processed as you prefer.
Additional data residency options are available on-demand. Contact support@confident-ai.com to ask for the available options.

Available Regions
| Region | Location | Requirements |
|---|---|---|
| US | United States | Default for all plans |
| EU | European Union | Available for all plans |
| Custom | On-demand | Contact sales |
Configure Data Region
Your API key alone doesn't decide which region your data goes to. If you're on the EU region, you'll need to point both the evals base URL (used by DeepEval and the Confident API) and the tracing endpoint (used by confident-trace and any OpenTelemetry exporter) at the EU hosts:
export CONFIDENT_BASE_URL="https://eu.api.confident-ai.com"
export CONFIDENT_OTEL_ENDPOINT="https://eu.otel.confident-ai.com/v1/traces"For DeepEval, you can alternatively run the set-confident-region command to switch to the EU region:
deepeval set-confident-region EUOn-Premises Hosting
For organizations that require complete control over their data, Confident AI offers on-premises hosting options. This allows you to host Confident AI within your own infrastructure while maintaining full data sovereignty.
On-Premises Hosting
Learn more about hosting Confident AI on your own infrastructure.
Compliance & Security
All data processed and stored by Confident AI is encrypted at rest and protected by TLS in transit. We maintain SOC II and HIPAA compliance to meet the most stringent data security requirements.
- SOC II — Available for customers on the Team plan and above
- HIPAA BAA — Available for customers on the Team plan and above
- GDPR — Data residency, processing, and handling comply with the General Data Protection Regulation for all customers with data in the EU region
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