Sub-processors are third-party service providers engaged by a processor for performing data processing on behalf of a controller. According to various privacy laws, these companies are also accountable for protection of an individual’s personal data. Data protection obligations of sub-processors are to be established by way of contract or other legal acts under the Union or Member State law. This includes providing sufficient guarantees to implement appropriate technical and organizational measures as specified in the regulation.
Confident AI uses sub-processors (listed below), to assist in providing services as described in the our Terms of Service or a similar services agreement customers may have signed with us.
Confident AI provides all customers a data processing agreement (DPA) that covers its obligations under applicable privacy legislations. You can find our DPA here.
Confident AI commits to keep this list updated regularly, to enable Controllers stay informed of the scope of sub-processing associated with Confident AI services.
Confident AI products and services operate on cloud platforms, listed in the table below. Confident AI holds control and access to personal data hosted on these services, and resides in corresponding data center facilities in the mentioned region. Personal data subsequently remains in the data center unless, shifted to ensure performance and availability of services, or specifically agreed between the Controller and Confident AI as per needs of the Controller. The following table describes the services and purpose for which these third-party service providers have been engaged.
To be able to provide specific functionality within its products and services, Confident AI partners with third-party services. These entities are Sub-processors with access to personal data (limited to purpose and use of indicated services) and are listed in the table below:
List of Sub-processors:
Entity Name
Product or Service
Location of Processing
Purpose of Processing
OpenAI
AI Services
United States
AI model processing and inference
Mixpanel
Analytics
United States
Product analytics and user behavior tracking
Supabase
All Services
United States
Database management and storage
Slack
Internal Services
United States
Team communication and collaboration
Railway
Hosting
United States
Application hosting and deployment
GitHub
Development Services
United States
Code repository and version control
Google Workspace
Internal Services
United States
Business productivity and collaboration tools
Stripe
Payment Services
United States, Europe
Payment processing and subscription management