AI quality for teams that can't afford to get it wrong

Turn live traces into test cases, validate with evals, and catch vulnerabilities before they ship.

Confident AI evaluations dashboard
TRUSTED BY 500+ LEADING AI COMPANIES
Panasonic logo
Toshiba logo
Samsung logo
Phreesia logo
Syngenta Group logo
Epic Games logo
Humach logo
Finom logo
Amdocs logo
BCG logo
Evals ran to date[ 0+ ]
THE ROI

One eval standard. Enforced across every team.

Align every team to the same evals and quality bar — no matter who ships the release.

“We hit a point where every AI team was building their own eval stack. That’s fine for one product. With five, ten, fifteen AI initiatives across the portfolio, it’s never going to live up to our high standards of AI governance.”

Richard Jarvis
Richard JarvisChief Technology Officer, RLDatix
Read case study
WHO WE SERVE

For AI that has to be safe. Not just useful.

Purpose built for industries where a perfectly functional AI is not good enough.

ASI01:2026 Agent Goal Hijack

Attackers manipulate agent goals, plans, or decision paths through direct or indirect instruction injection, causing agents to pursue unintended or malicious objectives.

Vulnerability Types:15 / 124Attack Vectors:5 / 27
Vulnerabilities
Agentic (15)
Data Privacy (0)
Responsible AI (0)
Security (0)
PII LeakageNo priority
Deselect All (3)
Names & EmailsPhone Numbers
Exploit Tool AgentNo priority
Select All (3)
Privilege EscalationFinancial Manipulation
Attack Vectors
RoleplayWraps requests in fictional scenarios to bypass safety guardrails.
JailbreakingUses adversarial prompts to override the agent's safety policies.
Prompt InjectionEmbeds malicious instructions in inputs to hijack the agent's intent.
MultilingualTranslates harmful prompts into low-resource languages to evade filters.
Refusal SuppressionPressures the agent to never reply with disclaimers or refusals.
LeetspeakSubstitutes letters with numbers and symbols to bypass keyword filters.

“Confident AI increased our speed to market by 200%. For us, compliance and trust aren’t optional—they’re required. Confident AI helps us deliver both.”

Sean Austin
Sean AustinChief AI Officer, Humach
Read case study
HOW TEAMS WORK

Where product, QA, and engineering align.

LLM Tracing

Trace UUID 6d63ad3c-8083-fa75-93dd-82e36b52996a

TRACE TREE6d63ad3c-8083-fa75-93dd-82e36b52996a
ics_orchestratorAGENT23.52s
ops_analyst_agentAGENT10.41s
gen_dynamics_knowledgeFUNC2.10s
gen_response_w_tracingLLM8.31s
net_ops_lookupTOOL2.08s
net_ops_lookupTOOL1.87s
ops_report_formatterFUNC12.84s
gen_response_w_tracingLLM
MODELgpt-4.1
TOKENS847 in / 1,203 out
LATENCY8.31s
INPUT

How can I improve my credit score from 670 to 700?

OUTPUT

Improving your score from 670 to 700 is achievable. A few strategies to start with:

  1. Check Your Credit ReportPull a free copy from each of the three major bureaus.
  2. Pay Bills On TimePayment history is the largest factor in your score.
TOTAL LATENCY
23.52s
LLM CALLS
1
TOOL CALLS
2
TOTAL TOKENS
2,050
COST
$0.038

“Before Confident AI, a single improvement cycle took 10 days — I'd create a task, assign it to an engineer, wait for availability, and go back and forth. Now the same cycle takes three hours, and our product managers can run it themselves.”

Igor Kolodkin
Igor KolodkinHead of AI Quality, Finom
Read case study
THE PLATFORM

Built for every step of the AI lifecycle.

Production Qualitylast 24h
QUALITY ALERTFaithfulness below thresholdrag_pipeline - 2m ago
Trace IDEndpointLatencyQualityStatus
tr_8f3a2c1d/v1/chat/rag2.4s0.58FAIL
tr_e7b14d9f/v1/chat/rag3.1s0.62FAIL
tr_2c9d4e7a/v1/summarize1.1s0.91PASS
tr_5a8b3f2e/v1/summarize0.9s0.94PASS
P50 latency1.2s
Avg quality0.76
Alerts today3

Alert on monitored traces

Inspect every trace in production, monitor quality and latency over time, and get notified immediately when regressions or incidents occur.

Dataset Auto-Creationrag_support_v3
Production Trace6 spans
agent.runtr_8f3a2.4s
retrieval.searchspan_190.42
rerank.docsspan_210.64
tool.call.refundspan_220.31
llm.generatespan_270.58
final.answerspan_310.76
Eval Dataset+247 rows
InputTagSource
Cancel order #8847tool-usespan_22
Refund policy edgeretrievalspan_19
Missing label emailfaithfulnessspan_27
Late shipment creditresolutionspan_31
Escalate damaged itemhandofftr_8f3a

Dataset auto-curation

Turn observability traces into evaluation datasets automatically, then auto-categorize failures and edge cases so dataset operations scale with your product.

Live Agent Evaluationsupport_chatbot v2.1
ConnectionPromptsMetrics
POSTapi.acme.ai/v1/chat
REQUEST BODY{ "input": "Cancel order #8847" }
EVAL SUITEFaithfulness, Relevancy, Latency
200 OK1.2s
AI OUTPUT

Return initiated. A shipping label has been sent to the customer.

Faithfulness0.94
Relevancy0.91
Latency1.2s

Postman for AI apps

Let product owners and non-engineers call your AI app directly over HTTP and streaming endpoints, without waiting on engineering or relying on mock single-prompt tests.

Chat Simulation2,400 conversations
Simulated user

I need to return a jacket

AI agent

I can help with that. Do you have the order #?

Simulated user

Order #8847-AX.

AI agent

Found it. Navy jacket from May 5.

Simulated user

Yes, that's the one.

AI agent

Return initiated. Label sent to your inbox.

SIMULATION RESULTS
100%96%99%91%94%86%pass rate
Passed2,064
Failed336
Avg turns5.2
P50 latency1.2s
Coherence0.91
Hallucinations4.2%

Chat simulations

Evaluating multi-turn chatbots bottlenecks on manually prompting realistic conversations. Simulate thousands of conversations in 10 minutes to test behavior before release.

AI Risk Assessmentactive red team run
Prompt injectionPII exfiltrationTool misuse
support_agentv3.5
RISK ASSESSMENT REPORTHIGH RISK
7.4/ 10 risk score
ASI01Goal hijackHIGH
LLM06Sensitive data leakHIGH
ASI02Unsafe tool actionMED
ASI04Output biasLOW
Probes run1,240
Findings18
Coverage92%

AI risk assessments

In a regulated industry? Confident AI centralizes red teaming workflows so you catch risks before users do, with PDF ready assessment reports you can share with stakeholders.

Prompt Version Controlsupport_agent / system_prompt
v3.2main
Baseline support promptgate passed
v3.3main
Tighten citation rulesgate passed
v3.4tone-update
Friendlier escalationgate passed
v3.5main
Merge tone-update + word-capgate passed
EVAL GATE
FaithfulnessPASS
RelevancyPASS
LatencyPASS

Git-based prompt versioning

Manage prompts with a git-based branching workflow synced to your codebase. Teams can work in parallel, enforce merge permissions, and gate merges with eval results.

ENTERPRISE

The security posture your compliance team wants.

HIPAA, SOCII COMPLIANT
Our compliance standards meets the requirements of even the most regulated healthcare, insurance, and financial industries.
MULTI-DATA RESIDENCY
Store and process data in the United States of America (North Carolina) or the European Union (Frankfurt).
RBAC AND DATA MASKING
Our flexible infrastructure allows data separation between projects, custom permissions control, and masking for LLM traces.
99.9% UPTIME SLA
We offer enterprise-level guarantees for our services to ensure mission critical workflows are always accessible.
ON-PREM HOSTING
Optionally deploy Confident AI in your cloud premises, may it be AWS, Azure, or GCP, with tailored hands-on support.
AUTOMATIONS

APIs for the entire pipeline.

Every part of Confident AI is exposed as an API. Version prompts, build datasets, ingest traces, ship custom dashboards — wire it into whatever your team already runs on.

1from deepeval.prompt import Prompt
2from deepeval.prompt.api import PromptMessage
3 
4prompt = Prompt(alias="support-agent-v2")
5 
6# Push to Confident AI, synced with your GitHub repo
7prompt.push(
8 messages=[
9 PromptMessage(
10 role="system",
11 content="You are an AI support agent with access to tools. "
12 "Use them to look up orders, process refunds, and resolve issues. "
13 "Always verify the customer's identity before making changes.",
14 ),
15 ]
16)
17 
18# Pull a specific version in production
19prompt.pull(version="latest")
INTEGRATION

Stay in your stack.
We'll meet you there.

SDKs in Python, Typescript; 20+ integrations, including OpenAI, LangGraph, Opentelemetry, and tons of more LLM gateways.

pip install deepeval
OpenAI AgentsLlamaIndexLangGraphPydantic AICrew AIOpenTelemetryOpenAILangChainVercel AI SDKAgent CoreLiteLLMPortkeyspan_01trace_01trace_02span_02span_03span_04Prompt Leakage6%Goal Theft7%PII Leakage4%Excessive Agency3%Misinformation5%Bias2%OpenAI AgentsLlamaIndexLangGraphPydantic AICrew AIOpenTelemetryOpenAILangChainVercel AI SDKAgent CoreLiteLLMPortkeyspan_01trace_01trace_02span_02span_03span_04Prompt Leakage6%Goal Theft7%PII Leakage4%Excessive Agency3%Misinformation5%Bias2%
COMMUNITY

The future of quality AI depends on you.

Join the largest and fastest growing community on AI evaluation.

TESTIMONIALS

Trusted by companies that take AI seriously.

Finom logoFinom

Before Confident AI, a single improvement cycle took 10 days — I'd create a task, assign it to an engineer, wait for availability, and go back and forth. Now the same cycle takes three hours, and our product managers can run it themselves.

Igor Kolodkin
Igor Kolodkin,Head of AI Quality, Finom

Confident AI saves us 480+ hours of manual AI evaluation every month — and gives us the data to defend every quality decision in front of engineering, product, and leadership.

Anoop Mahajan
Anoop Mahajan,Director of QA, Amdocs

Confident AI gave our team one place to turn production failures into datasets, align metrics, and keep regressions out of releases without waiting on custom engineering work.

SD
Senior Director of Engineering,Fortune 500 medical device company
Humach logoHumach

We run a lot of large-scale, multi-turn simulations, and Confident AI made it far easier to design scenarios and execute those tests without piecing together external tools.

Sean Austin
Sean Austin,Chief AI Officer, Humach

Thanks to Confident AI, we were able to move to a fine-tuned model and cut our LLM costs by 80%. This opens up whole new use cases now to generate better output with more targeted LLM calls.

John Lemmon
John Lemmon,AI Lead, Supernormal
FAQ

Have a Question?

Checkout our FAQs below, or talk to a human. They won't hallucinate.

Confident AI is the AI quality platform built by the creators of DeepEval. It gives engineering, QA, and product teams a single place to evaluate, observe, and improve LLM applications — from prototyping through production.
DeepEval is our open-source evaluation framework for running LLM tests locally or in CI. Confident AI is the cloud platform that layers on top — adding collaboration, dataset management, tracing, real-time monitoring, and dashboards so the whole team can work together.
Yes. Every LLM call is captured as a trace with full context — inputs, outputs, tool calls, latency, token cost, and metadata. You can drill into any production request, set up alerts on quality degradation, and monitor trends over time without building custom logging.
Yes. Confident AI offers a fully self-hosted deployment option alongside the managed cloud. You can run the entire platform in your own VPC or on-prem infrastructure, keeping all data within your network. Self-hosting is available on our Enterprise plan — book a demo to get started.
Most teams are up and running in under 15 minutes. Install the SDK, add a few lines of code to log traces or run evals, and results show up in the platform immediately.
Yes. DeepEval integrates directly into your CI pipeline so you can run regression tests on every pull request. If quality drops below thresholds you define, the build fails — no bad prompts make it to production.
Confident AI is SOC 2 Type II compliant and offers both cloud and on-prem deployment. All data is encrypted in transit and at rest, and we never use your data to train models.