For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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DocumentationEvals API ReferenceIntegrations & OTELPlatform SettingsSelf-HostingChangelog
DocumentationEvals API ReferenceIntegrations & OTELPlatform SettingsSelf-HostingChangelog
    • Platform Settings
    • Data Residency
    • RBAC
  • Project Settings
    • API Keys
    • Team Members
    • Roles & Permissions
    • Transformers
    • Integrations
    • Alerts
    • AI Connections
    • Model Costs
    • Data Usage
    • Evaluation Models
    • Evaluation Rules
    • Annotation Options
    • Classifiers
    • Data Sources
    • Data Retention
    • Audit Logs
  • Organization Settings
    • Projects
    • Users
    • Roles & Permissions
    • Model Credentials
    • SSO
    • Data Retention
    • Audit Logs
    • Feature Access
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On this page
  • Available Regions
  • Configure Data Region
  • On-Premises Hosting
  • Compliance & Security

Data Residency

Configure where your data is stored and processed to meet compliance and regulatory requirements.
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RBAC

Understand role-based access control and how permissions, policies, and roles work together.

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By default, all data is stored and processed in the United States of America. You can however login to EU (European Union) or AU (Australia) for your data to be hosted and processed as you prefer.

Additional data residency options are available on-demand. Contact support@confident-ai.com to ask for the available options.

Customers on one of the annual plans (Team or Enterprise) gets a free, compilmentry one-time data migration support.

Data Residency can be selected at login/sign up

Available Regions

RegionLocationRequirements
USUnited StatesDefault for all plans
EUEuropean UnionPremium plan + add-on
AUAustraliaPremium plan + add-on
CustomOn-demandContact support

Configure Data Region

When using the Evals API or some integrations that rely on OpenTelemetry, you’ll need to change the base and OTEL endpoints:

EU
AU
$export CONFIDENT_BASE_URL="https://eu.api.confident-ai.com"
$export CONFIDENT_OTEL_URL="https://eu.otel.confident-ai.com"

Or alternatively, you can run the set-confident-region command to switch to for example the EU region:

$deepeval set-confident-region EU

On-Premises Hosting

For organizations that require complete control over their data, Confident AI offers on-premises hosting options. This allows you to host Confident AI within your own infrastructure while maintaining full data sovereignty.

On-Premises Hosting

Learn more about hosting Confident AI on your own infrastructure.

Compliance & Security

All data processed and stored by Confident AI is encrypted at rest and protected by TLS in transit. We maintain SOC II and HIPAA compliance to meet the most stringent data security requirements.

  • SOC II — Available for customers on the Team plan and above
  • HIPAA BAA — Available for customers on the Team plan and above
  • GDPR — Data residency, processing, and handling comply with the General Data Protection Regulation for all customers with data in the EU region

For detailed compliance documentation, visit our Trust Center.