List Voice Connection Logs

(v2)

GET

Lists every call placed to a voice connection, newest first: test calls and calls made while evaluating datasets.

GET/v2/voice-connections/{voiceConnectionId}/logs

curl -X GET "https://api.confident-ai.com/v2/voice-connections/{voiceConnectionId}/logs" \
  -H "CONFIDENT_API_KEY: <PROJECT-API-KEY>"

200

{
  "success": true,
  "data": {
    "voiceConnectionLogs": [
      {
        "id": "<VOICE-CONNECTION-LOG-ID>",
        "createdAt": "2026-10-08T16:40:00.000Z",
        "voiceConnectionId": "<VOICE-CONNECTION-ID>",
        "voiceConnectionName": "Support line",
        "source": "ping",
        "sourceName": "support-goldens",
        "testRunId": null,
        "transport": "PHONE",
        "address": "+14155550100",
        "status": "ANSWERED",
        "connectMs": 3200,
        "durationMs": 9400,
        "transcript": "Hi, thanks for calling. How can I help?",
        "error": null,
        "audioUrl": null
      }
    ],
    "nextCursor": null
  },
  "link": "https://app.confident-ai.com/project/<PROJECT-ID>/voice-connections/<VOICE-CONNECTION-ID>",
  "deprecated": false
}

Headers

CONFIDENT_API_KEYstringRequired
The API key of your Confident AI project.

Path parameters

voiceConnectionIdstringRequired
The id of the voice connection.

Query parameters

pageSizeintegerdefault: 25
The number of logs per page, at most 100. Defaults to 25.
cursorstring
This is used for pagination, and should be set to the nextCursor value returned in the previous response to get the next page of results.

Response

List Voice Connection Logs succeeded.

successboolean
Indicates if the request was successful.
dataobject
The calls placed to a voice connection, newest first.
Show 2 propertiesHide 2 properties
- voiceConnectionLogslist of objects
  The calls on this page, newest first.
  Show 15 propertiesHide 15 properties
  - idstring
    The id of the log.
  - createdAtstring
    When the call started, as an ISO 8601 timestamp.
  - voiceConnectionIdstring
    The id of the voice connection that was called.
  - voiceConnectionNamestring
    The name of the voice connection when the call was placed.
  - sourceenum
    What placed the call: ping for a test call, dataset_evaluation for a call made while evaluating a dataset.
    Show 2 enum valuesHide 2 enum values
    ping
    dataset_evaluation
  - sourceNamestring
    The alias of the dataset that was evaluated, or an empty string for test calls.
  - testRunIdstring | null
    The id of the test run the call belongs to, or null for test calls.
  - transportenum
    How Confident AI reaches your voice agent: PHONE dials a phone number, SIP calls a SIP address directly, and WEBRTC joins a WebRTC session.
    Show 3 enum valuesHide 3 enum values
    PHONE
    SIP
    WEBRTC
  - addressstring
    The number, sip: address or URL that was called.
  - statusenum
    How the call ended: ANSWERED when your agent picked up, NO_ANSWER when nobody picked up in time, FAILED when the call could not be placed.
    Show 3 enum valuesHide 3 enum values
    ANSWERED
    NO_ANSWER
    FAILED
  - connectMsnumber | null
    Milliseconds until your agent answered or the stream opened, or null when it never did.
  - durationMsnumber
    How long the call lasted, in milliseconds.
  - transcriptstring | null
    For test calls, what your agent said first. Null when nothing was transcribed.
  - errorstring | null
    Why the call did not connect, or null when it did.
  - audioUrlstring | null
    A signed URL to the call audio, valid for one hour: the greeting for test calls and the full recording for evaluation calls. Null when no audio was recorded.
- nextCursorstring | null
  The value to pass as cursor to get the next page, or null when this is the last page.
linkstring
This is the URL of the resource on the Confident AI platform.
deprecatedboolean
Indicates if this endpoint is deprecated.

Built byConfident AI